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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Relay serves as the cloud-based solution specifically designed for frontline teams, merging innovative hardware, cloud software, and mobile connectivity into one cohesive platform. By effectively bridging the gaps between various devices and languages, Relay facilitates a seamless communication experience across the nation, simplifying connections among team members. The platform prioritizes the safety of frontline teams by incorporating features such as emergency alerts, real-time location tracking, and two-way communication, all while maintaining a strong commitment to brand safety compliance. Furthermore, Relay empowers teams with operational insights, enhancing performance and promoting smarter working strategies that lead to increased efficiency. In contrast to traditional radios, which suffer from limited communication capabilities and range restrictions, Relay offers a more versatile solution. Additionally, while phones can be distracting and potentially hazardous due to their need for constant attention, Relay eliminates these concerns with its streamlined communication approach. This combination of features not only enhances connectivity but also transforms the way frontline teams operate, setting a new standard for team collaboration and safety.

Description

Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accela No 
CentralSquare Records No 
IMSpost No 
Infor CRM No 
POSSE No 
Slack Yes 
Trimble Cityworks No 
Tyler Corrections No 
VuSpex No 

Integrations

Accela Yes 
CentralSquare Records Yes 
IMSpost Yes 
Infor CRM Yes 
POSSE Yes 
Slack No 
Trimble Cityworks Yes 
Tyler Corrections Yes 
VuSpex Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Relay

Country

United States

Website

relaypro.com

Vendor Details

Company Name

Selectron Technologies

Country

United States

Website

www.selectrontechnologies.com/relay/

Product Features

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads No 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

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