BlueRelay Reviews

BlueRelay Description

Improve customer experience with Client Communications by increasing document accuracy and processing times. Blue Relay automates workflows and business processes to make Client Communications Management easier. Blue Relay provides complete visibility through Resource Management with customizable dashboards, reports, and custom dashboards. The powerful features that allow for detailed requests to be exchanged, including inline annotations, comments and document comparison, improve compliance and SLA adhesion. These capabilities were used by a large customer communications service provider to reduce operational cost, effort and errors. Blue Relay's value to clients is evident in their increasing adoption of the product and the empowerment of larger sections of their workforce. Checklists are used to ensure that critical processing steps are consistently followed across the entire team.