Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Relay is a communication platform for businesses that offers phone and SMS services for teams, developed in Montreal. Teams can manage calls and messages directly from their browser using a shared inbox along with features like call forwarding, voicemail transcription, call recording, and signed webhooks. Unlike other services that mark up minutes, Relay operates through your personal Twilio or Telnyx account, ensuring that you only pay the provider's rates while keeping the numbers registered in your name. The only charges incurred are for the software itself, billed in Canadian dollars. Various plans are available that accommodate multiple team members, with additional seats costing between 3 to 7 dollars based on the selected plan. AI-generated call summaries utilize your own API key, eliminating any extra fees for users. You can also customize daily messaging and monthly minute caps for each team, with features that automatically pause outbound sending if an integration becomes overloaded while still accepting incoming calls. The platform supports both English and French, making it a versatile option. It serves as a Canadian alternative to competitors like OpenPhone, Aircall, and RingCentral, and offers a free plan with no credit card required for sign-up, making it easily accessible for new users. This flexibility and transparency in pricing make Relay an appealing choice for teams looking to streamline their communication.
Description
Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adobe Marketo Engage
No
Desktop.com
No
Eloqua
No
Hemi
No
Salesforce
No
Salesforce Agentforce Service
No
WorkMarket
No
Integrations
Adobe Marketo Engage
Yes
Desktop.com
Yes
Eloqua
Yes
Hemi
Yes
Salesforce
Yes
Salesforce Agentforce Service
Yes
WorkMarket
Yes
Pricing Details
$17 CAD/month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
YesRelay
Founded
2026
Country
Canada
Website
yesrelay.com/en
Vendor Details
Company Name
Relay Network
Founded
2010
Country
United States
Website
www.relaynetwork.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No