Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Relatient is a healthcare technology company focused on improving patient access & streamlining how healthcare organizations manage scheduling, communication & front-end operations. Its core solution, Dash®, is an intelligent patient access platform that unifies appointment scheduling, patient engagement & AI-driven automation into a single system designed specifically for healthcare environments.
Built for hospitals, health systems & medical practices, Relatient helps organizations manage complex scheduling workflows across multiple providers, locations & specialties. The platform supports intelligent, rules-based scheduling that ensures patients are matched to the right provider & appointment type, while also enabling convenient self-scheduling through web, mobile, chat & voice channels.
In addition to scheduling, Relatient provides automated patient communication, including reminders, confirmations & outreach via SMS, email & voice. Its AI-powered voice automation helps reduce inbound call volume by handling routine scheduling interactions, allowing staff to focus on more complex patient needs.
Dash® integrates with leading electronic health record (EHR) and practice management systems, enabling healthcare organizations to coordinate scheduling, communication, intake & payment workflows in a consistent & scalable way. By connecting these processes, Relatient helps reduce administrative burden, improve scheduling accuracy & deliver a more seamless patient experience.
Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.
Description
Vocca is a cloud-based AI voice solution tailored for healthcare entities, managing patient communications and scheduling processes efficiently. This innovative agent operates 24/7, addressing incoming calls, arranging, modifying, and canceling appointments within established scheduling or patient management frameworks, while also providing answers to inquiries regarding visits and preparations. Additionally, it sends appointment confirmations and reminders, conducts outbound follow-up calls, oversees waitlists, and escalates urgent or complicated matters to staff along with a summary of the call. With a user-friendly dashboard, teams can track calls and bookings across various locations seamlessly. Vocca supports workflows in over 20 specialties such as medical imaging, dentistry, ophthalmology, primary care, and hospital services, and integrates smoothly with more than 20 different scheduling and patient management systems. This service is crafted specifically for healthcare practices and groups aiming to enhance patient access and alleviate call handling demands without the need to overhaul their current software systems. Its comprehensive approach not only streamlines operations but also improves the overall patient experience significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Amazon Web Services (AWS)
Yes
Azalea EHR
Yes
Doctolib
No
DrChrono
Yes
EpicCare EMR
Yes
Greenway Health
Yes
Healthy Planet
Yes
InSync Healthcare Solutions
Yes
Intergy EHR
Yes
Integrations
AdvancedMD
No
Amazon Web Services (AWS)
No
Azalea EHR
No
Doctolib
Yes
DrChrono
No
EpicCare EMR
No
Greenway Health
No
Healthy Planet
No
InSync Healthcare Solutions
No
Intergy EHR
No
Pricing Details
Demo for Pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Relatient
Founded
2012
Country
United States
Website
www.relatient.com
Vendor Details
Company Name
Vocca
Founded
2024
Country
United States
Website
vocca.com/en
Product Features
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
No
Messaging
Yes
Mobile Access
Yes
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
Yes
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
No
Patient Records Management
No
Payment Processing
Yes
Reminders
Yes
SMS Messaging
Yes
Product Features
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No