Wendi Description
Wendi automatically prequalifies patients and verifies insurance benefits. It also schedules appointments with healthcare providers. Wendi can be found on any page of your website, even telehealth meeting rooms. Wendi can be contacted by patients to cancel, reschedule or update their payment information. Wendi allows existing patients to cancel, reschedule, or book appointments from anywhere. Wendi can quickly and accurately verify insurance benefits for more than 1,800 payers. All your patients' insurance policies can be re-evaluated 24/7/365. Wendi has a complete phone system that allows unlimited call routing and forwarding. Wendi will reply to any missed calls with a friendly text, to see if she can help. Wendi can answer all texts and calls for your practice. All communication is recorded.
Pricing
Integrations
Company Details
Media
- Unlimited Calling, Faxing, SMS, Conferencing.
Product Details
Wendi Features and Options
Wendi User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Lifesaver Date: Sep 08 2023
Summary: From demo to set up all went surprisingly smooth! Bottom line has saved me a lot of money and made things easier for the patients. Win win.
Positive: Has saved me from hiring someone else and my future patients don’t have to be kept waiting. Customer service awesome too.
Negative: Just a couple hiccups with set up. All in all very satisfied though.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Be attentive! Date: Jun 05 2024
Summary: My experience has been bittersweet. I liked the idea of their bot and the ability to check on insurance benefits. But it did not work for my clientele, which is older and do not like to work with bots. They gave me a few discounts to see if I would stay with Wendi, but they did not let me close the contract earlier than 1 yr. Now that I am out, I cannot get to transfer my phone number of many years out of Wendi. Very disappointing.
Positive: Nice chatbot in the website. Good to have the ability to check client's insurance benefits. Good customer support.
Negative: I left Wendi 3 days ago after my 1-yr contract because it did not work for my older clientele. But till today, I have not been able to transfer my business phone number out of Wendi because they just do not respond to my emails and calls. It has been very frustrating. Getting a new phone number for my business at this point would be a headache. I keep hoping someone at Wendi will contact me and let me know how to get the Portal Pin # to be able to transfer my phone number elsewhere.
Read More...