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Average Ratings 7 Ratings

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support

Description

An all-inclusive service for medical appointment reminders via voice, email, and text, which includes options for rescheduling missed appointments and recall notifications. It provides immediate alerts to both patients and staff regarding any delays, office closures, or adverse weather conditions. This solution is fully compliant with HIPAA regulations, ensuring the secure exchange of protected health information through Relatient Messenger. Enhance patient engagement, address care gaps, reduce readmission rates, and boost revenue through automated outreach campaigns. The system features a mobile-centric registration and check-in process to streamline patient intake. As the financial burden increasingly shifts toward patients, evolving billing practices becomes essential. Outstanding balances can be collected more efficiently both in the office and online. The patient communication software sends automatic reminders for due balances and includes convenient online payment links for quick transactions. Additionally, it enables post-visit patient surveys that help generate public reviews, thereby enhancing your medical practice's online presence and reputation. By integrating these features, healthcare providers can significantly improve patient satisfaction and operational efficiency.

Description

Updox is a healthcare communications platform that can improve the patient experience, increase office productivity, and drive profitability. You can choose to use one or all of our solutions: Electronic Fax and Secure Texting & SMS, Telehealth Video Chat, Telehealth Video Chats, Telehealth Video Chats, Telehealth Video Chats, Telehealth Video chats, Patient Reminders, Electronic Formulas, Broadcast Messaging, all from one online location. To save you time, money, and energy, we integrate with 150+ EHR/EMR systems. You can manage your documents and collaborate with others to do more in your day with one powerful inbox. Updox is a platform that provides healthcare providers, LTPAC facilities and pharmacies with an easy-to use, HIPAA-compliant platform. It has a wide range of capabilities for virtual medicine, patient engagement, paperless office efficiency, and cost reduction that can all be combined to drive revenue and reduce costs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

DrChrono
Amazing Charts EHR
Amazon Web Services (AWS)
Azalea EHR
BestRx
CareLogic
HubSpot CRM
Intergy EHR
MacPractice MD
ModMed
Nextech
PointClickCare
Practice Fusion
Rx30 Pharmacy System
Salesforce
Slack
Tableau
Twilio
Veradigm EHR
iMedicWare

Integrations

DrChrono
Amazing Charts EHR
Amazon Web Services (AWS)
Azalea EHR
BestRx
CareLogic
HubSpot CRM
Intergy EHR
MacPractice MD
ModMed
Nextech
PointClickCare
Practice Fusion
Rx30 Pharmacy System
Salesforce
Slack
Tableau
Twilio
Veradigm EHR
iMedicWare

Pricing Details

Demo for Pricing
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Relatient

Founded

2012

Country

United States

Website

www.relatient.com

Vendor Details

Company Name

Updox

Founded

2008

Country

United States

Website

info.updox.com/patient-communication

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Product Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Pharmacy

Automatic Refills
Barcode Generation
Claims Management
Compounding
E-Prescribing
Electronic Signature
Forms Management
Insurance Processing
Inventory Management
Multi-Store Management
Online Refills
Pill Database
Pill Imaging
Point of Sale (POS)
Prescription Processing
Rx Image Scanning
Signature Capture

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Alternatives

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