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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Reef provides a customer revenue platform designed to enable businesses to consistently enhance revenue from their current clientele while streamlining net retention metrics. The landscape has changed dramatically, with new sales declining and upselling becoming increasingly challenging, making the net retention rate (NRR) more difficult to manage. Many organizations find themselves unprepared for this evolving marketplace, leading to a significant revenue shortfall. Often, startups delay establishing a strong foundation for NRR success, which hinders their growth and contributes to this revenue gap. It is crucial for these companies to prioritize investment in areas that will foster rapid growth. By developing board-ready analytics that encompass both current and historical data on net retention—including renewals, upsells, and cross-sells—businesses can gain valuable insights. Furthermore, visualizing territories will help in swiftly pinpointing growth potentials and identifying churn risks, taking into account factors like engagement levels, product usage, consumption rates, health scores, and Net Promoter Scores (NPS). Transforming these insights into actionable strategies through advanced targeting and effective workflows will ensure that companies follow through consistently, ultimately driving better execution and stronger results.

Description

Salesmachine is a dynamic platform designed for real-time customer scoring, enabling businesses to track the well-being and engagement of their clients, thereby creating additional avenues for sales growth. This tool equips sales teams with comprehensive insights into customers who may require assistance during onboarding, those with high conversion potential, individuals likely to consider upselling, and clients at risk of non-renewal. Additionally, the platform provides timely notifications to teams regarding shifts in customer health and usage patterns, ensuring they can promptly address the needs of their customers. By utilizing Salesmachine, organizations can enhance their customer relationships and ultimately boost retention rates.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
HubSpot Service Hub No 
Integry No 
Intercom No 
Mailchimp Transactional Email (Mandrill) No 
Mailgun No 
Mailjet No 
Olark No 
Pipedrive No 
SatisMeter No 
Segment No 
SendGrid No 
Slack No 
Stackreaction No 
Stripe No 
Wufoo No 
Zapier No 
Zendesk No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
HubSpot Service Hub Yes 
Integry Yes 
Intercom Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Mailgun Yes 
Mailjet Yes 
Olark Yes 
Pipedrive Yes 
SatisMeter Yes 
Segment Yes 
SendGrid Yes 
Slack Yes 
Stackreaction Yes 
Stripe Yes 
Wufoo Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$60.00/month/user
Starter: $60 per seat / month
Standard: $120 per seat / month
Enterprise: Price upon request
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Reef.ai

Country

United States

Website

www.reef.ai/

Vendor Details

Company Name

Salesmachine

Founded

2016

Country

France

Website

www.salesmachine.io

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Revenue Operations

AI Insights No 
Account Health Dashboard No 
Automatic CRM Updates No 
Contact / Activity Tracking No 
RevOps Automation No 
Revenue Dashboard No 
Revenue Intelligence / Reporting No 
Sales Analytics No 
Sales Forecasting No 
Third-Party Data Aggregation No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

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