Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Team-focused case management. Harness the potential of collaboration for your investigative teams by tackling the difficulties associated with managing investigations, cases, and complaints. Our offerings. We provide a tailored intelligence case management solution alongside custom software development services, aimed at enhancing compliance, fostering team collaboration, and mitigating risks. Intelligence Case Management Solution. Our top-tier Intelligence Case Management solution empowers organizations to improve outcomes through increased collaboration, adherence to regulations, and enhanced security. Effortlessly capture, analyze, process, investigate, and resolve cases with assurance and simplicity. Redshift Intelligence Case Management System. The Redshift Intelligence Case Management System is an all-in-one solution crafted for organizations to efficiently capture, analyze, process, investigate, and resolve cases while ensuring a user-friendly experience. With a streamlined interface accessible on both desktops and mobile devices, users can benefit from a reliable and secure platform, allowing for effective case handling anytime and anywhere. Embrace the future of case management with our innovative tools that transform how your team collaborates.

Description

Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Redshift Solutions

Founded

2000

Country

Australia

Website

www.redshiftsolutions.com.au

Vendor Details

Company Name

Resolve Software Group

Country

Australia

Website

www.resolvesoftware.com.au

Product Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Alternatives

Resolve Enterprise Reviews

Resolve Enterprise

Resolve Software Group

Alternatives

isoTracker Complaints Management Reviews

isoTracker Complaints Management

isoTracker Solutions Ltd
Polonious Reviews

Polonious

Polonious Systems
IMS Reviews

IMS

Investigator Software