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Description
Team-focused case management. Harness the potential of collaboration for your investigative teams by tackling the difficulties associated with managing investigations, cases, and complaints. Our offerings. We provide a tailored intelligence case management solution alongside custom software development services, aimed at enhancing compliance, fostering team collaboration, and mitigating risks. Intelligence Case Management Solution. Our top-tier Intelligence Case Management solution empowers organizations to improve outcomes through increased collaboration, adherence to regulations, and enhanced security. Effortlessly capture, analyze, process, investigate, and resolve cases with assurance and simplicity. Redshift Intelligence Case Management System. The Redshift Intelligence Case Management System is an all-in-one solution crafted for organizations to efficiently capture, analyze, process, investigate, and resolve cases while ensuring a user-friendly experience. With a streamlined interface accessible on both desktops and mobile devices, users can benefit from a reliable and secure platform, allowing for effective case handling anytime and anywhere. Embrace the future of case management with our innovative tools that transform how your team collaborates.
Description
Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Redshift Solutions
Founded
2000
Country
Australia
Website
www.redshiftsolutions.com.au
Vendor Details
Company Name
Resolve Software Group
Country
Australia
Website
www.resolvesoftware.com.au
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles