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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Redpen simplifies bug and feedback reporting. It helps product and services teams by automatically capturing details, making it easy to quickly address feedback. Redpen For Developers Empower product teams with the ability to submit visual feedback, including rich context automatically captured, directly into issue tracker systems. It reduces development costs and increases feature velocity and efficiency. Redpen for Service Users can submit feedback and problems without any friction. Incorporate user feedback and drive continuous improvements to the product for a better experience. Reduce support costs and increase customer satisfaction. Top Features Visually Capture Issues when Screen Recording or Screenshots Automatically Capture Advanced Diagnostics Built In Diagnostic Viewer Seamless integration with your issue tracking and service desk systems (Jira Azure HubSpot GitHub and others) Auto-Fill Templates

Description

Ybug empowers users of websites to provide visual feedback by sending annotated screenshots, while also automatically gathering relevant contextual details about their browsing environment. With Ybug, you can access vital information to address any bugs effectively. Alongside the user’s feedback, Ybug captures essential data such as browser environment details and Javascript console outputs. Users have the capability to take screenshots, annotate specific areas, and utilize a virtual pencil to draw or add shapes like arrows and rectangles. Furthermore, Ybug seamlessly integrates with your brand, allowing you to customize its colors, text, languages, and more to match your style. This comprehensive tool ensures that you receive all the necessary information to resolve issues efficiently. Ybug automatically gathers environment details, including the site URL, user’s browser type, operating system, and display dimensions, while also recording any Javascript errors and console output. As a result, debugging becomes an effortless task, enabling quicker resolutions and improved user experiences.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Asana
Freshdesk
GitHub
GitLab
Jira
Microsoft Teams
Productboard
Redmine
Slack
Stackreaction
Teamwork CRM
Trello
WordPress
Wrike
YouTrack
Zapier
Zendesk

Integrations

Asana
Freshdesk
GitHub
GitLab
Jira
Microsoft Teams
Productboard
Redmine
Slack
Stackreaction
Teamwork CRM
Trello
WordPress
Wrike
YouTrack
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€10/month -Free 1 project/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ajmera Infotech

Founded

2012

Country

United States

Website

www.redpen.ai/

Vendor Details

Company Name

Ybug

Founded

2016

Country

Czech Republic

Website

ybug.io

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Alternatives

Alternatives

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