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Description
Our service is designed to be independent of apps, ensuring compatibility with all types of phones. You have the ability to record all your calls, whether they are outgoing, incoming, or conference calls, and all recordings are securely stored in your account. Each recording can be easily accessed for playback or downloaded in MP3 format, with no limitations on the number of recordings or their lengths. Feel free to make as many recordings as you desire, as they will always be available in your account. If you identify several key points during an hour-long conversation, you can mark those highlights in the recording for future reference. Your account can be linked to multiple phones, including your work phone, personal phone, or those of your colleagues. Additionally, you can organize your calls by adding labels and descriptions to remember the context of each conversation. The audio quality of your recordings is pristine, with no unwanted static or background noise. Recognizing that transcribing recordings can be tedious, we offer a transcript service so you can easily work with your call recordings. This feature greatly enhances your ability to capture and utilize important information from your conversations.
Description
A call accounting system, often paired with voice analytics, is a specialized software tool designed to capture and process records of outgoing, incoming, and internal calls made through a telephone system, incorporating details such as the Destination City and State, associated Costs, Trunk information, and the names and departments of Extension Users. This refined data enables the generation of various detailed and summary reports, which serve to evaluate multiple aspects of telephone usage and the overall efficiency of the system. Advances in computer technology and innovative programming approaches have empowered developers to elevate these analytics to new heights. The latest software solutions are compatible with traditional PBXs, cutting-edge IP systems, and mobile devices. Additionally, since many of these contemporary systems operate via web browsers, they significantly enhance accessibility for managers throughout the organization, equipping them with essential insights to oversee their departments more effectively and make informed decisions based on the data presented. As a result, organizations can optimize their communication strategies and improve overall operational performance.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Recordator
Founded
2013
Country
India
Website
www.recordator.com
Vendor Details
Company Name
Connections
Founded
1986
Country
United States
Website
www.callaccounting.com/call-accounting-voice-analytics/
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
