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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Recensia is an innovative platform driven by artificial intelligence that simplifies the process of analyzing user reviews from both the App Store and Google Play. With minimal effort, users can uncover essential insights regarding user feedback, monitor emerging trends, pinpoint recurring issues, and optimize app performance. The user-friendly interface of the platform makes it easier to grasp user sentiments, empowering developers and product teams to make well-informed choices aimed at boosting user satisfaction. This tool is particularly beneficial for app developers who want to effectively assess user feedback from app stores, ultimately leading to enhancements in their application's performance and overall user experience. In a competitive digital landscape, leveraging such insights can significantly contribute to an app's success and longevity.

Description

Capture, analyze, and take action Voice of Customer Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences. 1. Capture VoC in real-time Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review. 2. Ask the right questions to capture context Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment. 3. Get actionable customer insights You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

App Store
Google Play

Integrations

App Store
Google Play

Pricing Details

$0.95 per 10 requestes
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Smart Answers

Founded

2022

Country

Ukraine

Website

www.recensia.io

Vendor Details

Company Name

Easyrewardz

Founded

2012

Country

India

Website

zencecrm.com/products/zence-service/feedback-management/

Product Features

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

Hello Customer Reviews

Hello Customer

Insider Metrics