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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

Description

Vouch is a video communication product that helps teams create, collaborate and communicate with short-form video.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Amazon S3 Yes 
Canva No 
Confluence No 
Google Cloud Platform Yes 
Highspot No 
HubSpot CRM No 
HubSpot Content Hub No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
Intercom Yes 
Jira No 
Jira Service Management No 
Lever No 
Microsoft Teams No 
Salesforce No 
ServiceNow Yes 
Slack No 
Zendesk Yes 

Integrations

Zapier Yes 
Amazon S3 No 
Canva Yes 
Confluence Yes 
Google Cloud Platform No 
Highspot Yes 
HubSpot CRM Yes 
HubSpot Content Hub Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
Intercom No 
Jira Yes 
Jira Service Management Yes 
Lever Yes 
Microsoft Teams Yes 
Salesforce Yes 
ServiceNow No 
Slack Yes 
Zendesk No 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Pricing Details

$0.00
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Vendor Details

Company Name

Vouch

Founded

2021

Country

Australia

Website

www.vouchfor.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Reference Management

Nomination Tracking No 
Program Notices No 
Reference Usage Tracking No 
Reward Distribution No 
Search No 

Referral

Affiliate Marketing No 
Campaign Management No 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives

TechValidate Reviews

TechValidate

SurveyMonkey