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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

Description

Tokyo AI delivers a platform for tracking interactions with AI, allowing businesses to oversee, assess, and enhance user engagement with AI technologies throughout their applications, all without the need for code modifications. The platform includes capabilities like comprehensive AI monitoring, tailored dashboards for clients, and effortless integration through a simple npm package installation, empowering teams to gain insights into usage trends, performance data, and opportunities for enhancement within AI-powered processes. With these tools, organizations can ensure that their AI systems are functioning optimally and meeting user needs effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 Yes 
Claude No 
DALL·E 2 No 
DALL·E 3 No 
GPT-3.5 No 
GPT-4 No 
GPT-4o No 
Gemini No 
Gemini Enterprise No 
Google Cloud Platform Yes 
Intercom Yes 
OpenAI No 
ServiceNow Yes 
TypeScript No 
Zapier Yes 
Zendesk Yes 
npm No 

Integrations

Amazon S3 No 
Claude Yes 
DALL·E 2 Yes 
DALL·E 3 Yes 
GPT-3.5 Yes 
GPT-4 Yes 
GPT-4o Yes 
Gemini Yes 
Gemini Enterprise Yes 
Google Cloud Platform No 
Intercom No 
OpenAI Yes 
ServiceNow No 
TypeScript Yes 
Zapier No 
Zendesk No 
npm Yes 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Vendor Details

Company Name

Tokyo AI

Country

United States

Website

www.usetokyo.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Alternatives

Alternatives