Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.
Description
StoryProof is an online platform designed to gather testimonials and social proof for businesses, agencies, and freelancers. It allows users to collect both video and text feedback from customers via branded forms, which can be accessed and completed directly in a browser without the need for app installations or account creation. Teams have the ability to import reviews from a variety of supported review sites and can efficiently organize these submissions using a system of approvals, tags, filters, and search functions. Users can also utilize customizable widgets and a public "Wall of Love" to showcase selected testimonials on their websites via an embed code. In addition to these features, the platform offers analytics to track both collection and widget activity. Higher-tier plans come with added functionalities such as automated follow-up messages, branded social media graphics, webhooks, and distinct spaces for managing different client brands. Teams can easily share collection links through email or integrate them into customer interactions, enabling the display of approved testimonials on website pages created with compatible web development tools. This comprehensive approach not only enhances customer engagement but also builds trust through authentic feedback.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon S3
Yes
Facebook
No
Framer
No
G2
No
Google Business Profile
No
Google Cloud Platform
Yes
Google Play
No
Intercom
Yes
LinkedIn
No
Product Hunt
No
Integrations
Amazon S3
No
Facebook
Yes
Framer
Yes
G2
Yes
Google Business Profile
Yes
Google Cloud Platform
No
Google Play
Yes
Intercom
No
LinkedIn
Yes
Product Hunt
Yes
Pricing Details
$65 per month
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Paid plans start at $29 per month. Monthly and annual billing are available; higher tiers provide expanded limits and additional automation and agency features. A no-credit-card free trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RecRam
Founded
2022
Country
Turkey
Website
recram.com
Vendor Details
Company Name
StoryProof
Founded
2026
Country
United States
Website
storyproof.io
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No