Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.
Description
StoryPrompt, a video-first community platform, is designed to help customer-centric businesses reach more people face-to–face. StoryPrompt is the first of its kind and uses asynchronous video technology to connect community builders with customers on a personal level. It also collects testimonials, reviews and other powerful user generated content. Simply create a link and send it out. Video or audio responses will be automatically transcribed, captioned, and collected in no time.
StoryPrompt allows you to quickly collect video content from your community. It also provides all the tools necessary to create a vibrant video-first online community. StoryPrompt allows you to host one-on-one and group discussions with clients, colleagues, peers, fans, or co-workers via asynchronous video. It is both face-to-face as well as asynchronous. Engage your community with video, audio, threads and direct messages. You can also use group chats, polls and other tools.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon S3
Yes
Axis LMS
No
Google Cloud Platform
Yes
Intercom
Yes
ServiceNow
Yes
Zapier
Yes
Zendesk
Yes
Integrations
Amazon S3
No
Axis LMS
Yes
Google Cloud Platform
No
Intercom
No
ServiceNow
No
Zapier
No
Zendesk
No
Pricing Details
$65 per month
Free Trial
Yes
Free Version
No
Pricing Details
$79 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RecRam
Founded
2022
Country
Turkey
Website
recram.com
Vendor Details
Company Name
StoryPrompt
Founded
2022
Website
storyprompt.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Coaching
Appointment Scheduling
No
Billing & Invoicing
No
Business Coaching
No
Client Management
No
Goal Setting / Tracking
No
Life Coaching
No
Mentor/Coach Matching
No
Program Management
No
Progress Tracking
No
Sport Coaching
No
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No