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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

Description

Lowers the necessity for lengthy meetings and tedious documentation processes, providing quick access to essential release papers. This approach keeps your team updated and efficient. By generating concise release documentation, it reduces the number of questions raised, thereby boosting the productivity of project managers. Additionally, there is a reduction in the volume of support tickets, which promotes better communication between marketing, support teams, and customers, ultimately leading to enhanced overall collaboration.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Airtable No 
Amazon S3 Yes 
Asana No 
Figma No 
GitLab No 
Google Ads No 
Google Cloud Platform Yes 
HTML No 
Intercom Yes 
JSON No 
ServiceNow Yes 
Zendesk Yes 

Integrations

Zapier Yes 
Airtable Yes 
Amazon S3 No 
Asana Yes 
Figma Yes 
GitLab Yes 
Google Ads Yes 
Google Cloud Platform No 
HTML Yes 
Intercom No 
JSON Yes 
ServiceNow No 
Zendesk No 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Pricing Details

$39 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Vendor Details

Company Name

ReleaseAI

Website

apirelease.dev

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

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