Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Raven360, we know that you want to train customers so you can scale your business. To do that, you must guide users toward mastering your product.
But if you can’t scale onboarding users, you risk customers churning, and your team feels overwhelmed.
We believe a lack of product competency should never be why a customer churns. We know how much it hurts when clients leave,
which is why we’ve helped train over 2 million learners and certified over 400,000 experts.
So, schedule a Demo. And in the meantime, explore our free online Academy.
Stop losing customers, wasting time, and damaging your brand reputation. Instead, feel confident and in control while creating product experts at scale.
Description
Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.
API Access
Has API
API Access
Has API
Integrations
Box
Dropbox
Google Drive
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Salesforce
Integrations
Box
Dropbox
Google Drive
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Raven360
Founded
2011
Country
United States
Website
www.raven360.com
Vendor Details
Company Name
Solidroad
Country
Ireland
Website
www.solidroad.com
Product Features
Learning Experience Platforms
Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Product Features
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments