Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Rankur stands out as a highly-rated platform designed for effortless listening across social media channels. It allows you to uncover discussions surrounding your brand, products, management, and competitors, while also enabling real-time interaction with your audience. Our application facilitates engagement across various social media platforms, including Facebook, Twitter, YouTube, and others. Furthermore, you can track your performance and collaborate with your team effectively! Listen to the vast expanse of the internet, keeping an eye on news articles, blogs, digital content, and social media channels. Our advanced crawler scans over 100 million web pages daily, gathering conversations, comments, articles, and online reviews for you. With Rankur, you will remain informed about all online activities. Additionally, you can manage your company’s profiles directly through Rankur, allowing you to schedule posts and interact with customers and potential clients from one convenient location. Enhance your customer relations using our robust and cost-effective reputation management features. You’ll be able to monitor your social media strategies and easily connect with your target audience, ensuring a comprehensive and effective approach to your online presence. Ultimately, Rankur empowers you to take control of your digital narrative and foster meaningful connections with your audience.
Description
In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.
API Access
Has API
API Access
Has API
Integrations
Blogger
Facebook
Pinterest
WordPress
X (Twitter)
YouTube
Pricing Details
$24 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rankur
Founded
2011
Country
United States
Website
rankur.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/social/
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring