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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Sets up quickly and operates from day one to enhance the productivity of analysts, identify genuine incidents, and facilitate swift responses. Radiant’s AI-driven SOC co-pilot simplifies and automates monotonous tasks within the SOC, thereby increasing productivity, revealing actual attacks through thorough investigations, and allowing analysts to act more efficiently. It automatically evaluates all components of suspicious alerts with the help of AI, subsequently selecting and executing a range of tests to ascertain whether an alert is harmful. Every malicious alert is scrutinized to understand the root causes of the detected problems and to outline the entire scope of the incident, including all impacted users, machines, applications, and more. By integrating diverse data sources such as email, endpoint, network, and identity, it tracks attacks comprehensively, ensuring that nothing slips through the cracks. Furthermore, Radiant develops a tailored response strategy for analysts, based on the specific needs for containment and remediation identified during the analysis of incident impacts. This process not only enhances the security posture but also empowers teams to respond with greater confidence and effectiveness.

Description

ServiceNow® Problem Management streamlines the process of restoring services, often enabling the prevention of future issues altogether. By utilizing a systematic workflow that identifies root causes and resolves problems, ServiceNow allows organizations to eradicate recurring incidents and lessen the effects of unforeseen disruptions. Through automated workflows, problem managers can conveniently document both workarounds and solutions, allowing IT teams to concentrate on their tasks and enhance productivity. With a unified perspective on incidents and related changes, IT professionals can provide quicker responses and effective resolutions. Accelerate the resolution process, reduce interruptions, and lessen the consequences by disseminating solutions and workarounds. Identify and tackle potential points of failure while assessing the impact of issues all in a single platform. By equipping IT with the tools to tackle problems at their origin, the likelihood of future disruptions from repeated incidents is significantly diminished. Furthermore, sharing updates with service subscribers fosters greater transparency and facilitates more effective collaboration among teams. As a result, organizations can work more cohesively and efficiently to improve overall service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CrowdStrike Falcon
Gmail
Microsoft Teams
Okta
Slack
openITCOCKPIT

Integrations

CrowdStrike Falcon
Gmail
Microsoft Teams
Okta
Slack
openITCOCKPIT

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Radiant Security

Founded

2021

Country

United States

Website

radiantsecurity.ai/platform/

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/problem-management.html

Product Features

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Computer Security

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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