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Average Ratings 0 Ratings
Description
SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.
Description
We provide a versatile solution tailored to meet your business telephony requirements. STARFACE delivers an ideal communication system, whether you prefer hardware or software options, all sourced from a single provider and proudly “Made in Germany.” The events of 2020 have highlighted the necessity of maintaining connections with both colleagues and clients, regardless of their location—be it in the office, at home, or traveling. Thanks to STARFACE UCC Clients, staying connected has never been more straightforward, with features that include business telephony, convenient video conferencing, instant messaging, and file sharing. Effective communication is the cornerstone of any successful business, and its importance has only intensified in today’s world. You can also access our telephony system seamlessly from your Android device or iPhone, allowing you to make calls using your landline number directly from your mobile phone and utilize key functionalities just as easily as you would through the main user interface. This level of flexibility ensures that you can remain productive and engaged, no matter where your work takes you.
API Access
Has API
API Access
Has API
Pricing Details
$125 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rolustech
Founded
2008
Country
United Kingdom
Website
www.rolustech.com/rttelephony/
Vendor Details
Company Name
STARFACE
Country
Germany
Website
www.starface.com/en/
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration