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Description
Routee is an intelligent omnichannel communication platform. (CPaaS), Routee offers advanced Web and API automation for all industry sectors. Routee's services are powered by AMD Telecom's strong infrastructure. They enable businesses to optimize marketing and business processes.
-SMS Marketing: Custom-made messages based upon customers' individual preferences
-Email Marketing: personalized newsletters and email campaigns based upon audience behavioral data
-Transactional email: automated emails to customers regarding important data about their transactions
-Marketing Automation: Rich forms & customer data capture. Automate repetitive marketing tasks and track marketing campaigns.
-Two factor authentication: A second layer of security that includes fallback via SMS, Voice, Viber, and Missed Call
-Cloud IVR: Multilingual capabilities, including the ability to convert speech into text and text to human-sounding text
-Push Notifications: personalized web and mobile push notifications based on segmentation.
Description
Decrease the volume of incoming calls and enhance the overall customer experience by delivering timely and pertinent notifications to your clientele. Tailored for large enterprises with distinct security and communication needs, Webex Notify effectively manages notifications through SMS, email, and voice, incorporating various templates, extensive contact lists, de-duplication features, and the capability for bulk messaging across multiple channels. Mitigate the risks and inconsistencies associated with free messaging practices by maintaining control over the types of messages sent on the organization's behalf. Utilize pre-defined notification templates for various channels and establish a hierarchy for which communications take precedence. Additionally, manage user capabilities and access by setting system-level permissions and designating privileges to authorized personnel. Notifications can also be categorized by specific cost centers, allowing for the application of cost center-based quotas to oversee usage organization-wide, ensuring both efficiency and accountability in communication practices. This comprehensive approach not only streamlines messaging but also supports organizational goals.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
AdRoll
Yes
Discord
Yes
Drupal
Yes
Facebook
Yes
GitHub
Yes
Google Analytics
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Integrations
ActiveCampaign
No
AdRoll
No
Discord
No
Drupal
No
Facebook
No
GitHub
No
Google Analytics
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Pricing Details
$0.01 one-time fee
Free subscription then price based on usage
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AMD Telecom
Founded
2001
Country
Greece
Website
www.routee.net
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
cpaas.webex.com/products/webex-notify
Product Features
Authentication
Biometric
No
Credential Management
Yes
Knowledge-Based Authentication
Yes
Mobile Authentication
Yes
Multifactor Authentication
Yes
Out-of-Band Authentication
Yes
Policy Management
Yes
Self Service Portal
Yes
Single Sign On
Yes
Social Sign On
No
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
No
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
No
Template Management
Yes
WYSIWYG Email Editor
No
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
Yes
Sales Intelligence
Yes
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
Yes
Push Notifications
A/B Testing
Yes
Analytics
Yes
Campaign Segmentation
Yes
Contextual Targeting
Yes
Device Targeting
Yes
Expiry Notifications
Yes
Geo Targeting
Yes
Mobile Notifications
Yes
Notification Scheduling
Yes
Visual Notifications
Yes
Web Notifications
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
Transactional Email
A/B Testing
Yes
Contact Database
Yes
Dynamic Content
No
Email Monitoring
Yes
Mailing List Management
Yes
Reporting/Analytics
Yes
Spam Check
Yes
Template Management
Yes
Product Features
Push Notifications
A/B Testing
No
Analytics
No
Campaign Segmentation
No
Contextual Targeting
No
Device Targeting
No
Expiry Notifications
No
Geo Targeting
No
Mobile Notifications
No
Notification Scheduling
No
Visual Notifications
No
Web Notifications
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
