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ease
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design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RIOO serves as an all-in-one property management platform designed for teams overseeing a variety of portfolios, including residential, commercial, and mixed-use properties. By consolidating leasing, maintenance, and billing into a single system, it eliminates the need for multiple tools, providing property teams with a seamless operational cycle and a specialized tenant app that streamlines requests, updates, and payment processes outside of email. With RIOO, users can efficiently manage tenants and leases, handle renewals, and coordinate move-ins and move-outs; they can also create, assign, and monitor maintenance work orders from start to finish. The platform automates invoicing for rent and ensures accurate collection tracking, while allowing users to schedule and document inspections for move-in, move-out, and routine checks. Additionally, it organizes essential documents such as leases, contracts, and compliance materials, and provides real-time reporting through dashboards that cover every building, floor, and unit. The tenant app fosters direct communication, enabling tenants to submit requests and remain engaged with property management. Supporting over 180,000 units and processing more than $160 million in rent, RIOO operates across various countries including the US, Canada, UAE, Singapore, and Australia, demonstrating its capability to cater to diverse property management needs on a global scale.

Description

Tenant File serves as a comprehensive software platform tailored for property management, encompassing accounting, tenant and lease management, alongside building maintenance functionalities. Geared towards managers of various property types—including condominiums, residential units, commercial spaces, retail establishments, and self-storage facilities—Tenant File includes an array of tools such as a general ledger, accounts payable, transaction tracking, automatic posting capabilities, a reminder system, database upkeep, and support for multiple bank accounts, among other features. This multifaceted approach ensures that property managers can efficiently oversee their operations while maintaining accurate records and facilitating easier communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

NetSuite Yes 

Integrations

NetSuite No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$269.95/one-time
New product purchass provides 2 months of free phone support
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RIOO

Founded

2024

Country

United States

Website

riooapp.com

Vendor Details

Company Name

W G Software

Founded

1994

Country

United States

Website

www.tenantfile.com

Product Features

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties No 
Contact Management No 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation No 
Lease Management No 
Maintenance Management No 
Owner Portal No 
Payment Processing No 
Portfolio Management No 
Rent Tracking No 
Residential Properties No 
Tax Management No 
Tenant Database No 
Tenant Portal No 
Vacancy Tracking No 
Website Management No 

Product Features

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties Yes 
Contact Management No 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation Yes 
Lease Management No 
Maintenance Management No 
Owner Portal No 
Payment Processing Yes 
Portfolio Management No 
Rent Tracking Yes 
Residential Properties Yes 
Tax Management No 
Tenant Database Yes 
Tenant Portal No 
Vacancy Tracking Yes 
Website Management No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments Yes 
Owner Portal Yes 
Tax Management No 
Tenant Management Yes 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking Yes 
Website Management No 

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