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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RC On-Track Issue Management provides an efficient solution for overseeing and monitoring enhancement requests, product changes, and defects from the moment they are reported until they are resolved. Although primarily utilized in software and web development as well as IT support, its versatility allows it to be applied across various sectors. The application can be easily configured on your own web server, enabling administrators to establish projects, create users with designated roles, and assign them to specific projects for immediate use—tracking issues from their initial report to their final resolution. You have the ability to create multiple projects tailored to support, product management, or development tasks. With various security levels, you can regulate user access accordingly. To clarify a bug or provide additional context for a request, users can conveniently attach files to their logged issues. Furthermore, the system allows for commenting on issues and meticulously records all interactions, ensuring a comprehensive history of each issue is easily accessible for review. This functionality not only streamlines communication but also enhances collaboration among team members.

Description

Trac is an advanced system designed for wikis and issue tracking, specifically tailored for software development endeavors. It embraces a streamlined method for managing web-based software projects, aiming to assist developers in creating exceptional software without being intrusive. The platform is designed to minimally impact a team’s existing development processes and policies. With Trac, users can incorporate wiki markup into issue descriptions and commit messages, enabling the creation of links and effortless references among bugs, tasks, changesets, files, and wiki entries. A chronological timeline provides a clear overview of all current and historical project events, facilitating easy progress tracking. Additionally, the roadmap feature outlines future milestones, helping teams visualize their objectives. Trac’s integrated wiki system allows for flexible organization of knowledge and information through intuitive, easy-to-learn text markup, enhancing collaborative efforts within development teams. Overall, Trac effectively bridges the gap between project management and development processes, promoting a cohesive workflow.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bountysource
CA Flowdock
Cherokee
OpsHub
Test Collab
Usersnap

Integrations

Bountysource
CA Flowdock
Cherokee
OpsHub
Test Collab
Usersnap

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Roundedcube

Website

www.roundedcube.com/rcontrack

Vendor Details

Company Name

Edgewall Software

Founded

2003

Country

United States

Website

trac.edgewall.org

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

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