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Description
With car buyers increasingly turning to online platforms, most customers are establishing their initial impressions of dealerships through digital channels rather than visiting physical showrooms. RAPID RTC provides an all-encompassing digital communication platform (including Lead Manager, Live Dealer, Chat, Text, and Social) that consolidates various consumer-initiated digital interactions, seamlessly linking these online shoppers to sales advisors in real-time and ensuring an exceptional omni-channel customer experience throughout their online purchasing journey. Our solutions are designed with user-friendliness in mind, requiring no downloads, specialized software, or hardware, making them compatible across all devices and platforms. Although our technology is tailored to deliver value to our clients, we prioritize the needs of our clients' customers, which sets us apart in today’s competitive market. Our dedicated support teams are available to address your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that assistance is always just a call away. This commitment to service excellence reflects our understanding that a positive customer experience is essential for success.
Description
Send Me A Friend.com rewards dealerships for referring a friend who is interested in purchasing a vehicle. It's a referral program with steroids. It's like Facebook meets the phonebook. The best part is that dealerships receive referrals from people who already know how great customer service is at the dealership. They have heard about a dealership from their best friends. It's easy to send a friend. Send Me A Friend.com participating dealers simply register their happy customers on the Send Me A Friend.com site. Encourage them to refer friends to your dealership. Your professional sales staff will then follow up with each referral, keeping track of their progress via the same site. You simply send a check to the referrer once a vehicle has been sold. Send Me A Friend.com keeps track of all referrals, vehicles sold, and referrer payments.
API Access
Has API
API Access
Has API
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
397.00/monthly per location
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RAPID RTC
Founded
1996
Country
Canada
Website
rapidrtc.com
Vendor Details
Company Name
Send Me A Friend
Founded
2010
Country
United States
Website
www.sendmeafriend.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration