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support

Description

QuickConnect serves as a comprehensive AI solution designed for businesses to streamline their customer support, marketing efforts, and automation processes in a single interface. The platform consolidates messages from various channels into one cohesive inbox, employs AI-driven chatbots to address inquiries around the clock, automates responses and campaigns on social media, and provides a live chat feature to interact with website visitors—ultimately minimizing manual tasks and ensuring efficient, reliable communication with customers. This integration not only enhances productivity but also fosters a better customer experience across different touchpoints.

Description

The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Bitrix24 No 
Discord No 
Facebook No 
Facebook Messenger No 
Instagram No 
Kommo No 
Telegram No 
Vtiger CRM No 
WhatsApp No 

Integrations

Bitrix24 Yes 
Discord Yes 
Facebook Yes 
Facebook Messenger Yes 
Instagram Yes 
Kommo Yes 
Telegram Yes 
Vtiger CRM Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$7 per month
Umnico lets you design your own tariff plan. Pay for instant messengers and social media required by your business needs only. Get a discount of up to 35% when paying for a tariff plan for a period of 3 to 24 months.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

QuickConnect

Founded

2025

Country

Nepal

Website

quickconnect.biz

Vendor Details

Company Name

Umnico

Founded

2018

Website

umnico.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives