Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
QuickApps is a No-code SharePoint application development and business process automation solution that is packed with powerful web apps. It enables business experts to create applications and automate business processes at an 80% faster turnaround time with a simple point-and-click configuration.
QuickApps accelerates, simplifies, and democratizes app development to help organizations transform digitally.
QuickApps can be used by the SharePoint On-Premise and SharePoint Online business users alike to:
Create insightful Dashboards & Charts
Automate business reports
Data Consolidation and Aggregation
Create Dynamic Navigation and Dynamic Forms
More than 75,000 professionals and 200 organizations rely on QuickApps to accelerate and simplify app development on SharePoint.
Description
SP IT Helpdesk is a versatile application designed for Microsoft Teams and SharePoint that effectively integrates helpdesk functions, change management, IT asset tracking, a calendar, discussions, and document management. Unlike conventional standalone help desk systems, SP IT Helpdesk merges business process automation with a collaborative experience for teams. Users benefit from a self-service MyIT portal accessible via MS Teams or SharePoint, simplifying the process of ticket submission and granting access to a comprehensive knowledge base, essential documents, and training links. IT personnel can utilize the secure Staff Portal within Microsoft Teams or SharePoint, which serves as a centralized hub for organizing IT tasks, communications, and documentation. Additionally, the platform features an integrated Power BI Dashboard that enhances visibility and reporting capabilities for management, ensuring informed decision-making and streamlined operations. This innovative approach fosters a more efficient and connected IT support environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft SharePoint
Yes
Microsoft 365
No
Microsoft Power Apps
No
Microsoft Power BI
No
Microsoft Teams
No
Integrations
Microsoft SharePoint
Yes
Microsoft 365
Yes
Microsoft Power Apps
Yes
Microsoft Power BI
Yes
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$15 per user per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AgreeYa Solutions
Founded
1999
Country
United States
Website
quickapps.agreeya.com
Vendor Details
Company Name
SP Marketplace
Founded
2012
Country
United States
Website
www.spmarketplace.com/sharepoint-helpdesk.html
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
No
Task Management
Yes
Version Control
Yes
Video Conferencing
No
No-Code Development
AI-Assisted Development
No
Business Process Automation
Yes
Collaborative Development
Yes
Data Aggregation and Publishing
Yes
Deployment Management
No
Drag & Drop
No
Integrations Management
No
Iteration Management
No
Performance Monitoring
Yes
Requirements Management
Yes
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
No
Workflow Management
Yes
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
