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Description
An iOS application designed for registering clients and visitors on iPads facilitates the sign-in process for guests by allowing them to input their contact details, which subsequently triggers a notification sent via text or email to their designated host. Upon arrival, a welcoming message is presented on a TV screen nearby, and a name badge is printed for the guest to wear during their visit. All information regarding guest contacts and their activities is securely stored on the device used for sign-in, with options to transmit the data in real-time to a server or export it to a file as needed. The system also includes features such as displaying a personalized welcome message, capturing photographs of guests for records, and sending notifications about guest arrivals through email or text. Additionally, it supports data import and export functions to databases or files and even integrates social media alerts for enhanced communication. Abtech Systems understands that the initial interaction between the public and your staff occurs at the Lobby or Registration Booth, emphasizing that effective Visitor Management requires a careful blend of Security measures, Access Control Systems, the finesse of a VIP Concierge, diplomacy, and the expertise of an Event Host to create a seamless experience for all involved. By utilizing this app, organizations can significantly streamline their visitor management process while ensuring a warm and professional reception for their guests.
Description
TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Abtech Systems
Founded
2016
Country
United States
Website
www.abtechsystems.com/queuesign/
Vendor Details
Company Name
TripSee
Founded
2010
Country
United States
Website
www.tripsee.travel/concierge/
Product Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
