Average Ratings 7 Ratings
Average Ratings 6 Ratings
Description
Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.
Description
Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.
API Access
Has API
API Access
Has API
Integrations
Amazon CloudFront
Android
Apache Cordova
Apple iOS
Fastly
Java
Lua
Magento
Microsoft Dynamics 365
Microsoft Exchange
Integrations
Amazon CloudFront
Android
Apache Cordova
Apple iOS
Fastly
Java
Lua
Magento
Microsoft Dynamics 365
Microsoft Exchange
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Queue-it ApS
Founded
2010
Country
Denmark
Website
queue-it.com
Vendor Details
Company Name
Qwaiting
Founded
2018
Country
Singapore
Website
qwaiting.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Load Balancing
Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue