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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Are your clients often displeased by the long waits they experience in lines? Is the volume of complaints regarding extended queues becoming too much to handle? Would you like to boost your profits while also enhancing customer satisfaction? Unfortunately, long lines and wait times have become commonplace, but Queue Mobile offers a solution that liberates customers from the hassle of standing in line. The groundbreaking technology of Queue Mobile merges the convenience and affordability of the internet with the efficiency of SMS messaging to establish a virtual queuing system. Queue Mobile™ serves as a versatile customer flow management solution that can be tailored to fit both small and large businesses aiming to improve service satisfaction. Its innovative system does not necessitate any specialized hardware or software, making it incredibly accessible. All that is required is a PC, tablet, or smartphone with internet connectivity to utilize this cloud-based SAS solution. By implementing Queue Mobile, organizations can streamline their operations and create a more enjoyable experience for their customers.

Description

TOKENN is an innovative cloud-based software solution designed for managing queues and booking appointments in clinics and outpatient facilities. Patients can effortlessly obtain a token by either scanning a QR code at the clinic or messaging through WhatsApp, which also provides them with estimated wait times and updates as their turn nears. Staff members can efficiently oversee both bookings and walk-in patients using a centralized dashboard, where they can issue reception tokens and manage distinct queues or set appointments based on the doctor or department. A waiting-room display screen keeps patients informed by showing current and upcoming tokens, while announcements are made aloud via a TV or tablet. The WhatsApp assistant is capable of handling various tasks such as making bookings, checking statuses, processing cancellations, and sending reminders in English as well as 18 different Indian languages, while also guiding medical inquiries to the appropriate clinic personnel. TOKENN is specifically tailored for use by doctors, clinics, diagnostic labs, and hospital outpatient departments, offering a digital queuing system that integrates seamlessly with existing records and billing frameworks. Importantly, it functions as a web service, eliminating the need for patients to download a separate TOKENN application. With its user-friendly interface and comprehensive features, TOKENN aims to enhance the overall patient experience in healthcare settings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Razorpay No 
WhatsApp No 

Integrations

Razorpay Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fulcrum Design

Country

United States

Website

www.queuemobile.com

Vendor Details

Company Name

Cyberzio Innovations Pvt Ltd

Founded

2024

Country

India

Website

tokenn.live

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Alternatives

Alternatives

No Alternatives