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Description
Easily collect impressive Loom videos without requiring a Loom account or any browser extension. If you want to embed a Question across multiple websites, we’ve got you fully covered. You can customize the appearance of your Question embed by selecting from our variety of pre-designed themes. Additionally, you have the option to use our HTML embed, React package, or take a more tailored approach through our API. You can link your users' email addresses or unique identifiers for better tracking. You will receive notifications for new submissions and can redirect them to your preferred destination. Furthermore, Question is compatible with over 20 languages and seamlessly adjusts to fit your website’s design. This flexibility ensures that your embedding experience is both user-friendly and visually appealing.
Description
Integrate your feedback information seamlessly with Salesforce by correlating survey results to any Salesforce object. Address customer concerns efficiently by initiating follow-ups automatically with the designated person or team based on individual survey answers. Enhance the personalization of your surveys by incorporating Salesforce data, such as case numbers or the names of service representatives, directly into your inquiries. Boost the leading customer service platform with valuable feedback insights. Develop Lifecycle Maps to reflect the varied customer journeys and tailor each journey by pinpointing key interaction stages where feedback is crucial, aligning specific surveys to those pivotal moments. Engage with your customers at the right time by conducting surveys right after service interactions, ensuring you collect precise feedback. With Salesforce Feedback Management, you can reach customers through multiple channels, including email, SMS, post-chat, WhatsApp, Facebook, third-party websites, and in-app surveys, thereby maximizing the effectiveness of your feedback collection strategy. This multifaceted approach ensures that you remain attuned to your customers' needs and preferences in real-time.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Airtable
Asana
Calendly
Facebook
Google Calendar
Google Drive
Google Forms
Google Sheets
Gravity Forms
Integrations
ActiveCampaign
Airtable
Asana
Calendly
Facebook
Google Calendar
Google Drive
Google Forms
Google Sheets
Gravity Forms
Pricing Details
$14 per month
Free Trial
Free Version
Pricing Details
$300 per 1,000 responses
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Question.to
Country
United Kingdom
Website
question.to/
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/platform/products/feedback-management/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback