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Description
Quadient Inspire iForms, formerly known as Daylight Automation, revolutionizes digital data collection and form-based customer communication for enterprises. Built within the Quadient Inspire platform, it enables business users to create intelligent, branded, and compliant digital forms without coding expertise. The platform simplifies complex workflows by using automation and AI-driven validation to eliminate errors, reduce form abandonment, and ensure compliance with industry regulations. Its low-code environment allows rapid form creation, integrating seamlessly with other systems to route information across departments and channels. Inspire iForms enhances the customer journey through personalized, omnichannel communication, connecting every touchpoint from web and mobile to email and print. Features such as digital signatures, device continuity, and data pre-population empower customers to complete forms quickly and securely from anywhere. Organizations like BMO Financial Group and leading pharmacy chains have leveraged iForms to digitize manual processes and deliver superior self-service experiences. With robust security, scalability, and analytics, Quadient Inspire iForms helps enterprises modernize operations and deliver smarter, human-centered customer experiences.
Description
The Quandis Forms Hub (QFH) application provides a secure platform for third parties to log in, fill out forms, and generate essential documents. A financial institution aimed to effectively monitor customer complaints directed to their legal counsel and external vendors to comply with regulatory standards and ensure thorough audits. Although the bank had developed an internal system to handle these complaints, the reporting from vendors was primarily conducted through phone calls, emails, and spreadsheets, which proved inefficient. By utilizing the Forms Hub, the bank was able to offer a web form for their vendors that not only streamlined the process but also enforced necessary data validation requirements. Once a vendor submits a form, they receive a unique tracking number, while the Forms Hub promptly transmits the validated information to the bank’s internal systems in almost real-time. Additionally, business users can easily create forms directly within the Forms Hub, incorporating various standard web form elements along with sophisticated rules that manage field dependencies and specify required information, enhancing overall efficiency and compliance. Ultimately, this solution has transformed the way the bank manages vendor interactions and complaint tracking.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Quadient
Country
France
Website
www.quadient.com/en/customer-communications/inspire-iforms
Vendor Details
Company Name
Quandis
Founded
2003
Country
United States
Website
www.quandis.com/products/applications/qfh
Product Features
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Online Form Builders
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
Product Features
Online Form Builders
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
