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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Qiqqa ensures the security of all your PDF documents while providing instant accessibility and search functionality on any device. With its automated processes for identifying, tagging, and categorizing your PDFs, you will no longer need to search endlessly for that elusive document. As you read your PDFs within Qiqqa, whether online at your desk or offline while traveling, you can easily capture all your tags, comments, highlights, and annotations. When it's time to revisit your readings, Qiqqa offers powerful annotation reports to help you remember crucial pieces of information. Additionally, the platform navigates your literature by gaining insight into your research area, showcasing both the most relevant and significant papers within that field. You can also discover your next reading material by exploring citations, authors, and keywords. Thanks to Qiqqa's themes and detailed annotation reports, you’ll have a comprehensive overview of everything to cite in each section of your manuscript, streamlining your research process. This not only enhances your organization but also boosts your productivity as you compile your work.

Description

WebFirst serves as RTI's eCRM solution designed for both customers and partners, offering a web-based platform where users can tap into a repository of solutions for frequently encountered issues, monitor the progress of ongoing incidents, and submit new support requests. This system streamlines communication, accelerates the reporting process, and grants access to essential information and assistance at all hours, alleviating the need for additional staffing costs. With appropriate access permissions, customers can view a selected range of information that is typically reserved for internal staff, allowing for tailored visibility and interaction. Users have the ability to see their own active and recently resolved incidents, enabling them to track their status and optionally provide updates or messages related to those incidents. Additionally, they can download documents, files, and fixes made available through the File Download Manager feature of CustomerFirst, enhancing their ability to resolve issues efficiently. Overall, WebFirst not only improves customer satisfaction by providing self-service options, but also strengthens the relationship between RTI and its users through transparent and effective communication channels.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Quantisle

Founded

2010

Country

United States

Website

jimmejardine.github.io/qiqqa-open-source-website/

Vendor Details

Company Name

RTI Software

Website

www.rti-software.com/webfirst.html

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Reference Management

Annotations / Notes
Bibliography Generation
Citation Generation
Document / Reference Import
Essay Checker
Personal Source Library
Plagiarism Check
Resource Database
Synchronization

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Alternatives

Alternatives

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