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Description
Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.
Description
XgenPlus is the most advanced enterprise email solution. Communicate and collaborate with it. It is the first IDN Email Server to provide EAI (Email Address Interization), i.e Linguistic Email Address, like (Email address written in Hindi).
It is an email management software that can be used by any enterprise, SME, PSU, or government. department.
It supports all the basic features like POP, IMAP and webmail, calendars, contacts, SMS, scheduling and security.
Key Features
IDN Email - The only internationalized domain name email hosting server
Policy for auto archival and mail retention
Merge / de-merge email account
Group Mail with a Tracking Report
Broadcast email
Schedule Email / SMS & Other...
Benefits:
Reliable - 99.99% uptime
Scalable: Flexible to meet the needs of your organization
Robust Security: Inbuilt Antispam software
Live Chat, On-Call, and Offline Support Available 24x7
Easy Data & Administrative Control
Better Storage
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
QX Global
Country
United Kingdom
Website
qxglobalgroup.com/product/qx-email-query-management-system/
Vendor Details
Company Name
Bharat Sync Technologies Pvt. Ltd.
Founded
2010
Country
India
Website
www.xgenplus.com
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting