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Description
Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.
Description
Your email security is assured! The Very Good Email Company offers a variety of services centered around their primary email filtering solutions: they provide filtering, hosting, collaboration tools, archiving, and fax-to-email options. Their Gateway service features top-notch anti-virus and anti-spam filtering to protect your network, as well as that of your clients, before any threats can reach them. MailCore Pro is an email hosting and office collaboration platform that includes email, shared calendars, contacts, files, and notes, all equipped with essential anti-virus and anti-spam protection. Zimbra delivers the comprehensive advantages of an enterprise-level email, calendar, and collaboration suite, complete with built-in spam and virus filtering, and now offers an impressive 50GB of storage for each mailbox! To top it off, Messagebunker provides a straightforward, secure, and budget-friendly solution for cloud-based email archiving and discovery, complete with a FREE trial to get you started!
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
QX Global
Country
United Kingdom
Website
qxglobalgroup.com/product/qx-email-query-management-system/
Vendor Details
Company Name
The Very Good Email Company
Founded
2002
Country
United Kingdom
Website
www.verygoodemail.com
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Product Features
Email Archiving
Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Online Fax
Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers