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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Waiting at a service facility is known to have a profound impact on how customers perceive the quality of the service they receive. Even the most efficient and courteous service can be overshadowed by the frustration of prolonged waiting times. Fortunately, there are various tools that service providers can leverage to enhance their customers’ waiting experiences. One such tool is QMAGIK, a queue management system designed to effectively coordinate both appointment and walk-in customer queues. This system adapts to changing waiting lines, ensuring that customers have a well-organized and guided experience. Unique features like Single Token Multiple Service Facility, Token Forwarding, Customer Profile-based Prioritization, and Video and Scrolling Advertisements make QMAGIK particularly suitable for organizations focused on delivering exceptional customer service. By predicting and streamlining the flow of customers, it enables both pre-defined and dynamic routing, optimizes resource allocation and staff workload, and ultimately enhances the flexibility and agility of the organization. Thus, implementing such a system can lead to improved customer satisfaction and loyalty.

Description

To enhance customer convenience while they await their turn, our system is designed to send SMS notifications as their queue number approaches. Understanding that each business has its distinct characteristics, our queueing software can be tailored to meet your specific requirements. We have a dedicated team of programmers who can modify the existing features and functionalities of the QueueRite System to align perfectly with your business needs. For initial security, the Ivant Queue Management System mandates a username and password login. Additionally, the starting numbers for queues are randomized to ensure a secure queuing experience. As a browser-based application, the QueueRite System eliminates the need for any software installation on client computers, operating smoothly over the client company's local area network. Furthermore, the QueueRite System includes an Application Programming Interface (API) that facilitates seamless integration with existing third-party programs used by clients. This comprehensive approach not only streamlines queuing processes but also enhances overall operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49 per month
1 Branch location
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

QMAGIK

Founded

2009

Country

India

Website

www.qmagik.com

Vendor Details

Company Name

QueueRite

Founded

2011

Country

United Kingdom

Website

queuerite.com/features.do

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Alternatives

Alternatives

Jonot Reviews

Jonot

Jonot Oy
Queue Mobile Reviews

Queue Mobile

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