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Description
QLess is a specialist in appointment scheduling software and queue management.
Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue.
Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.
Description
Waitwhile is a smart scheduling and waitlist platform that helps 20000+ companies break their wait times and create amazing wait experiences. Waitwhile solves all aspects related to queuing, including letting guests check-in online, showing wait times, and keeping everyone updated via SMS and email. You can also integrate with the powerful API. Unlimited use for 100 guests per year.
API Access
Has API
No
API Access
Has API
No
Integrations
CloudShow
No
Craft CMS
No
Mailchimp
No
Microsoft 365
Yes
Salesforce
No
Stackreaction
No
Integrations
CloudShow
Yes
Craft CMS
Yes
Mailchimp
Yes
Microsoft 365
No
Salesforce
Yes
Stackreaction
Yes
Pricing Details
500.00/month
Free Trial
No
Free Version
No
Pricing Details
$59.00/month
Free $0
Up to 100 waitlisted guest parties per month
Starter $59 / month ($49 if billed annually)
Up to 1000 guests per month
Business $159 / month ($129 if billed annually)
Up to 10 000 waitlisted guest parties per month
Enterprise- contact us so we can prepare a tailor-made plan for your organization
Up to 100 waitlisted guest parties per month
Starter $59 / month ($49 if billed annually)
Up to 1000 guests per month
Business $159 / month ($129 if billed annually)
Up to 10 000 waitlisted guest parties per month
Enterprise- contact us so we can prepare a tailor-made plan for your organization
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
QLess
Founded
2007
Country
United States
Website
qless.com
Vendor Details
Company Name
Waitwhile
Founded
2016
Country
United States
Website
waitwhile.com
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
No
Room Booking Management
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
No
Customer Surveys
No
Dashboard
Yes
For Banks
Yes
For Government
No
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
No
Supports Multiple Counters
Yes
Virtual Queue
Yes
Product Features
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
No
Wait List Management
Yes
Waitstaff Management
Yes
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No