QLess Reviews

QLess

4.0 out of 5 stars

Average Ratings 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

QLess is a specialist in appointment scheduling software and queue management. Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue. Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.

Description

Vitrinio is a cloud-based software designed for appointment scheduling tailored to small service-oriented businesses such as hair salons, barbershops, beauty and nail salons, tattoo parlors, pet grooming services, and studios offering classes. Clients can easily book appointments through an online booking page or directly via the business's website, while the software intelligently manages availability by considering staff schedules, breaks, time off, and buffer times. The platform automatically sends out booking confirmations and reminders, allows for cancellations and rescheduling through a convenient link, and can notify waitlisted clients when slots become available. Additionally, it features a shared team calendar that outlines staff hours and permissions based on roles. Client profiles are comprehensive, housing appointment history, notes, tags, and consent preferences for enhanced service. Moreover, the reporting tools provide valuable insights into revenue, utilization rates, instances of no-shows, and the distinction between new and returning clients. Businesses have the capability to import client information seamlessly from CSV files or other platforms like Fresha and Booksy. Vitrinio also offers specialized features such as deposits, scheduling for classes, pet profiles for groomers, consent forms, and systems for managing walk-in appointments, ensuring that all aspects of client management are efficiently addressed. Overall, this software combines versatility and functionality to meet the unique needs of various service industries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Mollie No 
Stripe No 

Integrations

Microsoft 365 No 
Mollie Yes 
Stripe Yes 

Pricing Details

500.00/month
Free Trial No 
Free Version No 

Pricing Details

€9.90/month
Monthly plans start at €9.90 per business for hair/barber and beauty/nails, including one calendar; prices exclude VAT and can be canceled monthly. Other industry base plans start at €12.90 for pet grooming, €14.90 for tattoo/piercing, and €19.90 for studios. Additional calendars cost €4.90/month; annual payment is priced at ten months for twelve. A 14-day free trial requires no credit card and does not automatically convert to a paid subscription. SMS and WhatsApp reminders are usage-priced; other add-ons are available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

QLess

Founded

2007

Country

United States

Website

qless.com

Vendor Details

Company Name

PNLTABLES Teknoloji A.Ş.

Founded

2023

Country

Türkiye

Website

vitrinio.app/en

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments No 
Room Booking Management Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools Yes 
Contactless No 
Customer Surveys No 
Dashboard Yes 
For Banks Yes 
For Government No 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Alternatives

Alternatives

No Alternatives
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