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Average Ratings 0 Ratings

Total
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Description

QLess is a specialist in appointment scheduling software and queue management. Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue. Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.

Description

SmartPilot serves as a versatile online platform designed for managing appointments and business operations across various sectors, including clinics, hospitals, salons, spas, wellness centers, fitness studios, and consultancy services. The platform offers features such as QR-code and link-based booking, staff scheduling, WhatsApp notifications and reminders, comprehensive customer records, visit history tracking, tokenized queue management, invoicing capabilities, payment processing, membership management, and detailed business analytics. Users can conveniently book appointments via a QR code or link without the need for an app installation, while staff members access a shared dashboard for overseeing schedules, managing queues, customer data, payments, and generating reports. SmartPilot accommodates multiple staff members and locations, provides role-based access, automated follow-up communications, and integrates seamlessly with WhatsApp Business, Google Calendar, Google Sign-In, various review platforms, and diverse payment gateways. Additionally, the service is cloud-based, offering potential users a 30-day trial period along with various subscription options to suit their needs. This flexibility and range of features make SmartPilot an ideal choice for appointment-driven businesses looking to streamline their operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Cashfree Payments No 
Google Calendar No 
Microsoft 365 Yes 
Razorpay No 
Stripe No 
WhatsApp No 

Integrations

Cashfree Payments Yes 
Google Calendar Yes 
Microsoft 365 No 
Razorpay Yes 
Stripe Yes 
WhatsApp Yes 

Pricing Details

500.00/month
Free Trial No 
Free Version No 

Pricing Details

₹999/month
Starter costs ₹999/month. Scale costs ₹2,999/month and includes advanced features such as live queue management and API access. Enterprise pricing is custom. New accounts receive a 30-day Scale trial with no credit card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

QLess

Founded

2007

Country

United States

Website

qless.com

Vendor Details

Company Name

SmartPilot

Founded

2026

Country

India

Website

smartpilot.in/

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments No 
Room Booking Management Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools Yes 
Contactless No 
Customer Surveys No 
Dashboard Yes 
For Banks Yes 
For Government No 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Alternatives

Alternatives

No Alternatives
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