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Description
Sarjen’s Quality Management Software brings transformative intelligence to how organisations manage quality, compliance, and continuous improvement. Built for regulated industries like pharmaceuticals, life sciences, and manufacturing, this solution goes beyond traditional quality systems by embedding AI at its core. Rather than merely storing documents and checklists, AI continuously analyses quality data from processes, deviations, audits, customer feedback, and supplier performance to surface meaningful patterns and risks. By leveraging machine learning, the system identifies early signals of quality drift that manual reviews can miss, and predicts potential non-conformances before they escalate into serious issues.AI-driven insights provide context-aware recommendations that empower quality teams to act smarter and faster, reducing investigation cycles and eliminating repetitive manual work. Intelligent alerts help prioritise what matters most, while automated trend analysis highlights areas for improvement without waiting for periodic reviews. The software also supports root cause analysis with AI-augmented suggestions, helping teams uncover hidden correlations across data sources.With built-in compliance workflows and adaptive quality controls, the system ensures consistent adherence to industry regulations while learning from operational data to become more accurate over time. Through advanced visualisation, interactive dashboards, and predictive quality metrics, stakeholders get a real-time understanding of quality health at every level of the business. The result is a proactive, resilient quality ecosystem where AI amplifies human expertise rather than replacing it.
Description
Manual quality management processes can be costly and ineffective. Verint's Quality Bot automates quality programs to save money, improve quality and reduce compliance risks. Start today to see 5x ROI.
Does your quality management program work? If you only screen a small number of calls, you may be able to hide non-compliant interactions, which could lead to fines, lost sales, or worse. Verint can help. Most contact centers review only 1 to 3% of their calls. This severely limits your capacity to identify risks, manage quality and comply with regulations. Verint Automated QM can automate your entire quality management process, helping you achieve better compliance. Evaluate calls, identify noncompliance, and assign coaching for 100% of voice and SMS interactions. This will give you a deeper understanding of your organization's service standards and compliance.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
SAP Store
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sarjen Systems Pvt Ltd
Founded
1998
Country
India
Website
qedge.sarjen.com
Vendor Details
Company Name
Verint
Founded
1994
Country
United States
Website
www.verint.com/automated-quality-management/
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management