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ease
features
design
support

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Write a Review

Description

Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.

Description

Teamgo is smart visitor management using QR codes and contactless check-in for visitor and employees to run safer, smarter and more compliant workplaces. We support organisations globally with our cloud software platform that connects to iPad Kiosks that can be used to check-in people and collect important information about their visitation either when they arrive or pre-registered before they show up on site. Our system uses contactless check-in with QR codes, Face Recognition and much more to keep people healthier and safer when and before they arrive. You can request documents, approval arrival or deny access. Our COVID safety tools help keep your workplace healthy, we offer Vaccine Tracking for your visitors and employees. Teamgo is a fully featured visitor management system that offer everything you need to get started even with our most basic of plans. Highly affordable SaaS solution you can rely on with world class support. You can also use Teamgo without the need to invest in expensive hardware but adding iPad Kiosks with the free app, badge printers and more will enhance the power of the system and deliver a robust solution for your workplace.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Accruent Maintenance Connection No 
Deskworks No 
Google Contacts No 
LinkSafe No 
Microsoft Entra ID No 
OneLogin No 
Salesforce Agentforce Marketing No 
Slack No 
Twilio No 
Zapier No 

Integrations

Accruent Maintenance Connection Yes 
Deskworks Yes 
Google Contacts Yes 
LinkSafe Yes 
Microsoft Entra ID Yes 
OneLogin Yes 
Salesforce Agentforce Marketing Yes 
Slack Yes 
Twilio Yes 
Zapier Yes 

Pricing Details

$37.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$29/month
Discounts available for annual, education, non profit, and bulk location licenses.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Boolean Array

Founded

2020

Country

Canada

Website

business.qwaits.com

Vendor Details

Company Name

Teamgo

Founded

2013

Country

Australia

Website

www.teamgo.co/request-free-trial/

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Product Features

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management Yes 
Sarbanes-Oxley Compliance No 
Surveys & Feedback Yes 
Version Control No 
Workflow / Process Automation No 

Kiosk

Activity Reservations No 
Digital Signature Yes 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen Yes 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Time Tracking

Automatic Time Capture Yes 
Billable & Non-Billable Hours No 
Billing & Invoicing No 
Employee Database Yes 
Expense Tracking No 
Mobile Time Tracking No 
Multiple Billing Rates No 
Offline Time Tracking No 
Online Time Tracking No 
Overtime Calculation No 
Time per Project Reporting No 
Timesheet Management Yes 
Vacation / Leave Tracking No 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

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