Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.
Description
SprintPass Facility is an innovative digital system for managing vehicle bookings and dock-door operations, aimed at cargo facilities, ground handling agents, and airlines to optimize their pick-up and drop-off processes. This platform facilitates seamless connections between facility operators, trucking firms, and freight forwarders, offering real-time insights, intelligent scheduling, and automated check-in procedures. Among its standout features are on-site kiosks that enable driver self-service, dock-door reservations tailored to cargo type and arrival schedules, geofencing capabilities for mobile driver check-ins, expedited workflows for imports that bypass front counters, digital ID verification, a mobile app that keeps drivers informed about their queue positions, and a warehouse application that tracks cargo status and timestamps events. Additionally, on the operational front, SprintPass Facility enhances reporting capabilities, allowing users to monitor key performance indicators such as processing times, dwell durations, AWB activities, documentation efficiency, and overall employee productivity. This comprehensive approach not only streamlines operations but also significantly improves the efficiency of logistics in the cargo sector.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$37.99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Boolean Array
Founded
2020
Country
Canada
Website
business.qwaits.com
Vendor Details
Company Name
CargoSprint
Founded
2012
Country
United States
Website
cargosprint.com/sprintpass-facility/
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Waitlist
Alerts/Notifications
Yes
Customer Database
No
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No