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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pushfy is a specialized Communications Platform as a Service (CPaaS) tailored for iGaming operators. It integrates various communication channels, including SMS, RCS, voice, push notifications, and WhatsApp, allowing operators to promptly validate deposits and bonuses, automatically re-engage players, and provide AI-driven customer support capable of addressing real account inquiries, such as withdrawal statuses, utilizing live data while seamlessly escalating issues to human representatives when necessary. Among its features are OTP messaging with a priority queue, visually appealing RCS cards that include images and verified sender badges, campaign tracking with branded short links, and a robust infrastructure designed for high-volume, real-time messaging on a large scale. This comprehensive approach not only enhances player engagement but also streamlines communication processes for operators.

Description

Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Adobe Marketo Engage
BambooHR
Greenhouse
HireRight
Jira
Mailchimp
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
Workday Extend
Zendesk
Zoho CRM

Integrations

Adobe Marketo Engage
BambooHR
Greenhouse
HireRight
Jira
Mailchimp
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
Workday Extend
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pushfy

Country

Brazil

Website

pushfy.com

Vendor Details

Company Name

Syniverse

Founded

1987

Country

United States

Website

www.syniverse.com/products/cpaas-concierge

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