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Description
Pushfy is a specialized Communications Platform as a Service (CPaaS) tailored for iGaming operators. It integrates various communication channels, including SMS, RCS, voice, push notifications, and WhatsApp, allowing operators to promptly validate deposits and bonuses, automatically re-engage players, and provide AI-driven customer support capable of addressing real account inquiries, such as withdrawal statuses, utilizing live data while seamlessly escalating issues to human representatives when necessary. Among its features are OTP messaging with a priority queue, visually appealing RCS cards that include images and verified sender badges, campaign tracking with branded short links, and a robust infrastructure designed for high-volume, real-time messaging on a large scale. This comprehensive approach not only enhances player engagement but also streamlines communication processes for operators.
Description
Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Adobe Marketo Engage
BambooHR
Greenhouse
HireRight
Jira
Mailchimp
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Integrations
Adobe Marketo Engage
BambooHR
Greenhouse
HireRight
Jira
Mailchimp
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pushfy
Country
Brazil
Website
pushfy.com
Vendor Details
Company Name
Syniverse
Founded
1987
Country
United States
Website
www.syniverse.com/products/cpaas-concierge