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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ProcessGene stands out as the foremost provider of software solutions tailored for Governance, Risk, and Compliance (GRC). Their GRC software solutions can be deployed in just a few days, delivering immediate visibility and centralized management. With ProcessGene™ GRC solutions, an automated workflow is created that significantly cuts down on the time and expenses associated with GRC tasks while also eliminating the need for manual labor and the maintenance of various Excel spreadsheets. Specifically designed for organizations with multiple subsidiaries, ProcessGene™ utilizes its innovative Multi-Org technology to cater to this complex market. As a trailblazer in Multi-Org technology, ProcessGene has developed extensive expertise over the past ten years in offering software solutions to multi-subsidiary organizations across the globe. Their GRC software not only meets the demands of multi-subsidiary structures but also provides an all-encompassing solution to address intricate challenges related to distributed risk management and regulatory compliance. Consequently, organizations seeking effective GRC solutions can rely on ProcessGene's proven capabilities to streamline their operations.

Description

NEXT represents a comprehensive solution for contemporary IT support, delivering swift and accessible assistance while granting more autonomy to your internal IT teams and ensuring user satisfaction. Drawing from our extensive experience, we have crafted a holistic solution that facilitates modern IT support in a thorough manner. Our digital end-to-end processes boast a significant level of automation, integrating chatbots and IT tools seamlessly. We possess the ideal team for tackling the challenges of daily support, characterized by extensive technical expertise, unwavering dedication, and an inherent service-oriented mindset. This approach allows us to assemble the perfect crew tailored to your needs, whether at the service desk or in the field, ensuring consistent excellence in support delivery. With NEXT, you can expect not just support, but a partnership aimed at enhancing your overall IT experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$30.00/month/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ProcessGene

Founded

2004

Country

Israel

Website

www.processgene.com

Vendor Details

Company Name

pidas

Founded

1987

Country

Switzerland

Website

www.pidas.com

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management No 
Issue Management Yes 
Mobile Access No 
Multi-Year Planning Yes 
Risk Assessment Yes 
Workflow Management Yes 

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking No 
Controls Testing Yes 
Environmental Compliance Yes 
FDA Compliance Yes 
HIPAA Compliance Yes 
ISO Compliance Yes 
Incident Management No 
OSHA Compliance Yes 
Risk Management Yes 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback No 
Version Control Yes 
Workflow / Process Automation No 

Risk Management

Alerts/Notifications No 
Auditing Yes 
Business Process Control Yes 
Compliance Management Yes 
Corrective Actions (CAPA) Yes 
Dashboard Yes 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management Yes 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management Yes 
Risk Assessment Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

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