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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The ProSafe-RS safety instrumented system is certified by TÜV for use as a Safety Instrumented System (SIS) across SIL 1, 2, and 3 applications within a single modular setup, while offering enhanced availability in a redundant configuration. This system can function independently or be seamlessly integrated with the CENTUM VP Distributed Control System. Yokogawa’s industrial safety solutions ensure minimal disruptions through dependable protection across all SIL levels, featuring real-time dashboards that evaluate present and potential risks, along with virtual scenario testing to analyze the effects of prospective bypasses and overrides. Additionally, the system supports online modifications, enabling continuous operation during upgrades, automated compliance reporting to enhance testing intervals, and comprehensive service and lifecycle support. As the crucial last line of defense, the safety controller is designed for reliable performance precisely when needed. Furthermore, Yokogawa's unique Versatile Modular Redundancy ensures sustained SIL 3 operation even amidst multiple failure scenarios, highlighting the robustness of the system's design. This adaptability is essential for maintaining safety and operational efficiency in complex industrial environments.

Description

Establish your contact center with the robust TASKE Contact software, a versatile solution for managing call operations. Across the globe, countless supervisors in contact and call centers depend on TASKE Contact to effectively oversee their teams, achieve and maintain service standards, and access critical management insights regarding all call-related activities. The software features real-time ACD monitoring along with comprehensive historical reporting, making it an essential tool for any contact center. Additionally, it provides a user-friendly web portal that offers immediate access to live data and includes TASKE's sophisticated Visualizer tool for thorough search capabilities. By utilizing these solutions, organizations gain valuable insights that can significantly enhance service levels and bolster customer retention efforts. TASKE empowers users to track all types of call activity—whether inbound, outbound, or internal—while also helping to evaluate and elevate agent performance, quickly adapt to fluctuations in call volume and staffing availability, and effectively manage operational costs. With TASKE, businesses are better equipped to navigate the complexities of modern contact center demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Yokogawa

Country

Japan

Website

www.yokogawa.com/us/solutions/products-and-services/control/control-and-safety-system/safety-instrumented-systems-sis/process-safety-system-prosafe-rs/

Vendor Details

Company Name

TASKE Technology

Website

www.taske.com

Product Features

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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