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Description
Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.
Description
Showcaller excels in recognizing genuine caller identities and their locations, effectively managing unknown calls while filtering out spam, scams, telemarketing, and robocalls. This user-friendly Full-Screen Caller ID application is designed to help you swiftly identify incoming calls that aren't saved in your contacts, displaying the true caller ID names of those reaching out to you. With its intuitive auto spam alert feature, Showcaller keeps users informed and protected. The app is supported by a vast database of over a billion phone numbers and boasts a community of millions of satisfied users who rely on it every day. It automatically identifies calls from numbers not listed in your contacts and provides you with the caller's true identity and region. Additionally, it allows for the blocking of known spam numbers and unwanted callers, ensuring a smoother calling experience. The automatic spam alerts notify you of potential fraudulent calls, and the app includes a feature to record both incoming and outgoing calls with exceptional HD quality on both ends. This comprehensive approach guarantees that you stay informed and secure while managing your calls effectively.
API Access
Has API
API Access
Has API
Integrations
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Provaria
Country
Austria
Website
www.proaddon.com/en/addons/procti/
Vendor Details
Company Name
Showcaller
Website
www.show-caller.com
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services