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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The process of collection is automatically initiated through the recognition of various factors such as due dates, minimum balance, and the volume of statements. During the entry of work orders, the system can automatically categorize the type of task being performed—whether it's for installation, disconnection, transfer, or any additions or deletions, with a distinction made between mandatory and optional tasks. Every account undergoes a review during each billing cycle as soon as invoicing starts. Additionally, real-time billing simulations can be executed for any billing account or production instance. Various calendars are established based on the nature of the intervention, including installations and repairs, ensuring organized scheduling. Furthermore, the system's ability to automatically identify task types during work order entry streamlines operations and enhances efficiency.

Description

Selcomm is an all-encompassing and highly adaptable billing solution tailored for communication service providers, delivering sophisticated capabilities across various sales channels, subscription management, intricate rating systems, tariffing, discounting, bundled services, billing presentations, accounts receivable management, cost tracking, and automated payment processing. The system's user-friendly portals facilitate the swift configuration of new rate plans, while its customer self-service tools empower subscribers with the ability to manage their accounts, submit support tickets, review billing history, download invoices, monitor usage, and manage services seamlessly. Furthermore, it encompasses complete network and provisioning management, adeptly managing processes such as onboarding, configuration, mediation, reconciliation, and reporting, supported by a multitude of integrations with third-party applications. In addition, its sales and order management functionalities include dealer and retail portals, customizable workflow automation rules, credit verification, activation processes, and superior customer service features, which collectively enable the rapid introduction of innovative products into the market. Overall, Selcomm stands out as a robust platform that can evolve alongside the dynamic needs of service providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

InfoCABLYS

Founded

2002

Country

Canada

Website

infocablys.com/en

Vendor Details

Company Name

Selcomm

Founded

2016

Country

Australia

Website

telcobilling.selcomm.net

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments Yes 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

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