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ease
features
design
support

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Description

IT professionals frequently find themselves overwhelmed with routine operational duties and significant infrastructure initiatives. These responsibilities are crucial for maintaining the organization's efficiency and cannot be overlooked, yet they can consume most of their available time. One effective strategy to manage expenses while transitioning to VDI is to consider the costs associated with endpoints. While it's true that a new thin client is more affordable than purchasing a new PC, an alternative is to retain the existing PCs and convert them into managed software endpoints. This approach allows you to leverage the full processing power of your current hardware while still enjoying the advantages of thin clients. IT departments are often tasked with both standard and complex infrastructure management, which is vital for ensuring optimal functionality and performance. Nonetheless, these tasks can significantly occupy a substantial portion of the workday. Consequently, it is essential to implement endpoint management and automation tools that facilitate streamlined and centralized operations, thereby enabling tasks to be executed in the shortest timeframe possible and allowing IT staff to focus on more strategic initiatives. Embracing these technologies can lead to improved efficiency and better resource allocation within the department.

Description

TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow

Integrations

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Praim

Founded

1987

Country

Italy

Website

www.praim.com/en/

Vendor Details

Company Name

TeamViewer

Founded

2005

Country

Germany

Website

www.teamviewer.com/en-us/products/dex/

Product Features

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