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Description
IT professionals frequently find themselves overwhelmed with routine operational duties and significant infrastructure initiatives. These responsibilities are crucial for maintaining the organization's efficiency and cannot be overlooked, yet they can consume most of their available time. One effective strategy to manage expenses while transitioning to VDI is to consider the costs associated with endpoints. While it's true that a new thin client is more affordable than purchasing a new PC, an alternative is to retain the existing PCs and convert them into managed software endpoints. This approach allows you to leverage the full processing power of your current hardware while still enjoying the advantages of thin clients. IT departments are often tasked with both standard and complex infrastructure management, which is vital for ensuring optimal functionality and performance. Nonetheless, these tasks can significantly occupy a substantial portion of the workday. Consequently, it is essential to implement endpoint management and automation tools that facilitate streamlined and centralized operations, thereby enabling tasks to be executed in the shortest timeframe possible and allowing IT staff to focus on more strategic initiatives. Embracing these technologies can lead to improved efficiency and better resource allocation within the department.
Description
TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.
API Access
Has API
API Access
Has API
Integrations
Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Praim
Founded
1987
Country
Italy
Website
www.praim.com/en/
Vendor Details
Company Name
TeamViewer
Founded
2005
Country
Germany
Website
www.teamviewer.com/en-us/products/dex/