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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

IT professionals frequently find themselves overwhelmed with routine operational duties and significant infrastructure initiatives. These responsibilities are crucial for maintaining the organization's efficiency and cannot be overlooked, yet they can consume most of their available time. One effective strategy to manage expenses while transitioning to VDI is to consider the costs associated with endpoints. While it's true that a new thin client is more affordable than purchasing a new PC, an alternative is to retain the existing PCs and convert them into managed software endpoints. This approach allows you to leverage the full processing power of your current hardware while still enjoying the advantages of thin clients. IT departments are often tasked with both standard and complex infrastructure management, which is vital for ensuring optimal functionality and performance. Nonetheless, these tasks can significantly occupy a substantial portion of the workday. Consequently, it is essential to implement endpoint management and automation tools that facilitate streamlined and centralized operations, thereby enabling tasks to be executed in the shortest timeframe possible and allowing IT staff to focus on more strategic initiatives. Embracing these technologies can lead to improved efficiency and better resource allocation within the department.

Description

TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axonius No 
Azure Virtual Desktop No 
Citrix DaaS No 
IGEL No 
ServiceNow No 

Integrations

Axonius Yes 
Azure Virtual Desktop Yes 
Citrix DaaS Yes 
IGEL Yes 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Praim

Founded

1987

Country

Italy

Website

www.praim.com/en/

Vendor Details

Company Name

TeamViewer

Founded

2005

Country

Germany

Website

www.teamviewer.com/en-us/products/dex/

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