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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Allowing users to independently reset their IBM i passwords significantly alleviates productivity hurdles for both individuals and IT support staff who usually handle these requests. This self-service approach means that users can bypass the help desk ticketing system for password resets, enabling IT personnel to focus on more pressing technical issues. Given that password resets can constitute up to half of all help desk inquiries, the resultant efficiency improvements can be substantial. To ensure user authenticity and thwart fraudulent reset attempts, it's essential to implement a set of challenge questions that users must answer correctly before a password reset can be granted. Additionally, it's important to configure the system settings in alignment with security policies, establishing clear guidelines regarding the minimum password length, the allowance of character repetition, and whether answers to security questions are case-sensitive. Furthermore, these measures not only enhance security but also empower users by giving them more control over their access credentials.

Description

Empowerment for users is at the forefront with the Spiceworks user roster feature. By simply clicking on an employee, you can access their detailed Spiceworks profile and utilize your Active Directory account to explore the devices assigned to them, oversee currently checked-out equipment, or review any open help tickets. If an employee happens to forget their Active Directory password yet again, there's no need for concern! Thanks to the Manage Engine’s ADSelfService Plus widget integrated into Spiceworks, employees can effortlessly reset and unlock their accounts on their own. Additionally, this feature is available free of charge for up to 50 licensed domain users, making password management a breeze. When issues arise—often on a daily basis—you may need to contact a user right away to inquire about that enormous file they are downloading. With Spiceworks, the People View functionality allows you to easily reach out to any employee, providing you immediate access to their Active Directory profile and ensuring you can address any urgent matters swiftly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
IBM i
Powertech Multi-Factor Authentication

Integrations

Active Directory
IBM i
Powertech Multi-Factor Authentication

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fortra

Country

United States

Website

www.fortra.com/products/password-self-service-tool-ibm-i

Vendor Details

Company Name

Spiceworks

Founded

2006

Country

United States

Website

www.spiceworks.com/free-active-directory-management-software/

Product Features

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Alternatives

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Core Password

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