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Description
Satisfied customers are well-informed customers. PortalCX is a comprehensive experience platform that provides a customizable portal for tracking project progress and automates communication to ensure customer comfort. With PortalCX, both you and your clients gain instant access to project updates through a user-friendly app that acts as a centralized communication hub for interaction, referrals, and promotional activities. Our easy-to-navigate application reflects your progress and automates customer service functions, enabling you and your clients to efficiently monitor tasks, while the integrated two-way communication and email features ensure smooth synchronization. The most exciting aspect? Everything is managed from a single platform. Ineffective communication can lead to heightened stress and increased cancellations. By offering real-time updates through PortalCX, customer trust is bolstered, resulting in a 20% reduction in churn and support expenses. Additionally, PortalCX consistently keeps clients informed about project developments and automatically encourages them to provide reviews and referrals, further enhancing your business’s reputation and customer engagement.
Description
Now is an ideal moment to concentrate on recruitment through employee referral initiatives. Your workforce is connected, and with appropriate incentives and effective marketing, they can become a valuable asset for attracting top talent. You can effortlessly initiate, manage, and monitor referral hiring campaigns directly from your applicant tracking system (ATS). Set specific timelines and goals for your “campaigns,” offer personalized rewards, and communicate with eligible referrers. Monitor the advancement and effectiveness of each campaign while overseeing all candidate referrals through your ATS. Provide real-time updates on candidate statuses to those who refer. Your employees contribute immensely to advancing your company’s objectives and brand image. They tackle the challenging tasks that others may shy away from, invest additional hours to ensure ambitious targets are reached, and consistently strive to surpass expectations. It’s only fitting that their efforts are acknowledged. Referagig empowers you to appreciate and reward your employees for engaging in the referral process, ultimately fostering a culture of collaboration and recognition.
API Access
Has API
API Access
Has API
Integrations
Asana
ClickUp
Gmail
Google Sheets
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce
Integrations
Asana
ClickUp
Gmail
Google Sheets
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce
Pricing Details
$79 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PortalCX, Inc.
Founded
2021
Country
United States
Website
www.portalcx.com
Vendor Details
Company Name
Referagig
Country
United States
Website
referagig.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis