Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Porchlight is an innovative live-chat and customer-support platform designed for teams responding to visitor inquiries. It offers a lightweight, embeddable widget of just 5.6 KB, a collaborative Front Desk for team dialogues, and Lamplighter AI, which provides answers sourced from a team-curated Guidebook, references its sources, and escalates to a human when necessary. Visitors can easily identify whether a human agent is present, if AI support is currently engaged, or if the team is offline. Additional functionalities encompass a help center, real-time visitor tracking, A/B-tested greeting messages, and a dedicated chat page equipped with QR codes. The widget is compatible with platforms like WordPress, React, Next.js, Google Tag Manager, and standard HTML websites. Every subscription plan allows for unlimited agents, and users can sign up without needing to provide credit card information, making it accessible for all kinds of teams. This flexibility ensures that organizations can effectively manage customer interactions without upfront costs.
Description
STEWARD is a cloud-based solution that integrates governed AI product specialists into software and institutional processes. It features a conversational widget and chat API, paired with a knowledge base that derives answers from designated documentation while appropriately citing its sources. In order to provide real-time information, it can access a host product's configured REST API using the end user's credentials and can analyze the returned data within a secure sandbox environment. The system employs evidence thresholds to determine when to deny responses based on unsupported sources. Furthermore, STEWARD maintains detailed traces and audit records for all responses and configuration adjustments, while usage is tracked through insight credits. Teams can seamlessly incorporate the expert using HTML, React, or Angular snippets, or they can utilize the chat API for integration. This platform is tailored for software companies, developers, agencies working for clients, and organizations looking for contextual assistance within products that their users already engage with. A complimentary plan is offered, while premium plans provide enhanced capacity and data retention options. Additionally, STEWARD aims to enhance user experience by ensuring that information provided is both accurate and relevant to the user's needs.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Amazon Bedrock
No
Pricing Details
$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Trial
No
Free Version
Yes
Pricing Details
$49 per month
Free plan: $0 forever, with 1 product, 1 data source, and 50 monthly insight credits. Starter: $49 monthly or $490 annually (2 months free), with 2 products, 3 data sources, and 180 monthly credits. Growth: $299 monthly or $2,990 annually (2 months free), with 5 products, 5 data sources, and 1,200 monthly credits. Enterprise pricing is custom by contract. Optional credit bundles: 500 for $150, 2,500 for $700, or 10,000 for $2,500. Prices are in USD before tax.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
1001 ToolBox
Country
Pakistan
Website
porchlight.1001toolbox.com
Vendor Details
Company Name
SOLEUM
Country
United States
Website
soleum.io/steward/
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No